Car Insurance Claims

At Autosure we’re an ‘Essential Business’ and here to support you.

Caught in a nose-to-tail on the motorway? Come back to find your car has disappeared? Got a crack in your windscreen from a stone?

We understand that sinking feeling you get when something happens to your car. So if you’re in this situation we’re here to make sure your claim is as easy and stress-free as possible.

How to Make a Claim

These policies are underwritten by and claims are managed by Vero Insurance New Zealand Limited. Simply choose from these options:

 

Coronavirus COVID-19

We are here to support you during this time. Please note:

  • Hardship Support: If you are experiencing financial hardship at this time, please contact us on 0800 227 787 as we have a range of options that may help. Each of these solutions can be personalised to enable your individual needs to be met.
  • Repairs: Some delays may be experienced but the repairer will keep you informed on those. Please also keep to any booking times made with a repairer as this will help with contact tracing.
  • WOF & Drivers Licences: We realise it may have been difficult to get a WOF recently, but please remember as well as being a requirement of your policy, this is a legal requirement to protect you and other road users as well. If your driver licence has expired recently you have until 31 March 2022 to renew it.